Flo, that did it! Interestingly, it didn’t work in my Windows Server 2012 install but when I deinstalled JSON::XS on my Windows 7 install everything started to work! Thank you all VERY much for the support! Ciao Jose From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Florian Edlhuber Sent: Friday, August 09, 2013 4:17 PM To: otrs@otrs.org Subject: Re: [otrs] Consistent AJAX communication errors are ruining my experience Hi could it be something like http://bugs.otrs.org/show_bug.cgi?id=7337 ? can you please try to: deinstall JSON::XS an correct otrs.SetPermissions make an otrs.RebuildConfig.pl, otrs.DeleteCache.pl restart your webserver and try again? If this does not help, try to deinstall YAML::XS (same as above) and try again? Ciao Flo 09.08.2013 21:42 - schrieb: Httpd lives in /otrs/var but there are no log files anywhere in that folder?!?! Daniel (or anyone) do you know what versions of Windows are supported? I know for you Daniel you never got it to work under Windows, but that is my best option. I am using Windows 7 - could that be the problem? ________________________________ This message is for the designated recipient only and may contain privileged, proprietary, or otherwise confidential information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the e-mail by you is prohibited. Where allowed by local law, electronic communications with Accenture and its affiliates, including e-mail and instant messaging (including content), may be scanned by our systems for the purposes of information security and assessment of internal compliance with Accenture policy. ______________________________________________________________________________________ www.accenture.com