Re: [otrs] Display SLA field but not Service field in ticket creation interface in customer.pl

You can edit the dtl and change the select option to input type=hidden for the service. On Wed, Aug 10, 2011 at 10:49 AM, Ugo Bellavance wrote:

Hi,

I can't configure my 3.0 system to display only the SLA drop-down menu. Is it normal? I guess it is because the available SLAs will depend on the service chosen, but if I have only one service, it is useless to display the field.

Thanks,

Ugo

------------------------------**------------------------------**--------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/**pipermail/otrshttp://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/**listinfo/otrshttp://lists.otrs.org/cgi-bin/listinfo/otrs