Hi Andrew, I think that information are not enough for an hints. BTW, we are
assuming that you are using a RedHat like system (having SELinux), right ?
but neither this will be enough... did you try with some sniffer (tcpdump)
or with netstat to see if connection are in SYN_RECV or similar states ?
there is routing between PC and OTRS (and route are OK ? is there dinamic
routing procols?) ? is there other appliance ? dmesg and nic stats are
reporting issues ?
Let us know
MV
On Mon, Mar 14, 2011 at 4:04 PM, Andrew Meyer
I am having a problem where I can access OTRS from some computers but not others. The solution is to ping each computer every hour. I have disabled SELinux, IPTables firewall. I am not sure what else to do, I am running on the beta still and am not sure what to do. I know I need to upgrade but the system is running fine. I am working on replicating my MySQL database, to another server but haven’t had time to do setup a new webserver. Is this an problem with the beta? Is there another way to fix this??
Andrew Meyer
ameyer@precisionpractice.com
Unix Systems Administrator
Precision Practice Management
689 Craig Rd.
Saint Louis, MO 63141
314-787-0681 (Main Line)
314-881-5265 (Direct)
314-881-5365 (Fax)
314-565-0868 (cell)
After Hours Emergency 314-576-9146
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