
Did you verify what are you using to authenticate as uuid, email,
SAMAccountname, other, that affects too. Also, are you having issues
authenticating agents or customers?
Regards
2014-10-09 15:11 GMT-06:00 Raul Libório
Hello
I have an Active Directory installed on Windows Server 2012 R2. The OTRS can view all users, however, when I try to authenticate, displays error like username or password is incorrect. Does anyone have any tips on how to solve?
Thanks
Raul Libório http://rauhmaru.blogspot.com/ openSUSE Member | Linux User #4444581
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