uuups, thats not really my theme.... but look at the docs at the otrs home mentioned below, look at your config and default.pm and search the mail archives with http://otrs.org/lists/ [...] Searchable mailing list archives: The Mail Archive (http://www.mail-archive.com/) # announce list # dev list # i18n list # users list # german users list [...] http://www.mail-archive.com/announce%40otrs.org/ http://www.mail-archive.com/dev%40otrs.org/ http://www.mail-archive.com/i18n%40otrs.org/ http://www.mail-archive.com/otrs%40otrs.org/ http://www.mail-archive.com/otrs-de%40otrs.org/ hth, Li otrs-bounces@otrs.org schrieb am 05.11.2004 14:11:14:
Volker.Lipper@de.mecglobal.com wrote:
Hi alone,
i think this depends on the version of OTRS you are using. In 1.3+
there
are bulk actions implemented but i didnt take a closer look at it. else a generic agent job may be helpfull.
just 2 ct.
Li
Hi Li,
Ok, can you explain a "generic job" a bit?
Thanks! Mark _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f?r Ihr OTRS System? => http://www.otrs.de/