Hello,
That would be /opt/otrs/Kernel/Output/HTML/Standard/AgentTicketZoom.dtl
On 18 January 2012 15:34, Parag Bhalerao
Hello,****
** **
I want to customize the TicketZoom view and add one more URL to it.****
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Default view looks like this.****
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****
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I want to make it look like****
****
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Can someone tell me which file/code I need to edit to add a custom field like this?****
** **
GoodWills****
****
*Parag Bhalerao*****
* *****
Work 215-494-2709****
Cell 267-210-5949****
Email parag.bhalerao@cybertech.com****
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