19 Aug
2009
19 Aug
'09
8:54 a.m.
Dear Lars,
still thanks your attention.
For 3, I noticed that "article_attachment.artcle_id" match the folder
in file system, but not all of them save in file system. What's that
meaning? How the OTRS find where the attachment is ?
2009/8/19 Lars Monsees
for 1, I keep the old attchment in DB. These tickets forward fine.
Then I´m afraid I have no other idea what could be the problem...
Hpsbigcat