Hi Alexander,

a) How:
You just need to add the modules which are included in the packages like "use Kernel::Module::AgentFAQ;".

b) What is the change:
mod_perl will compile all this modules at start time. This means it get used and shard for all httpd processes. Which means it takes less memory for each httpd processes. If you do not use it at start time, every httpd need to compile it, it self.

So IMO it depends on your requirements. If you really need a "faster" system take also a look at http://doc.otrs.org/2.4/en/html/ -> Performance Tuning and/or also the Support-Module is a good point to verify your system settings. IMO this will give you more speed then adding extended modules to startup.pl.

The bad issue is also, if you add your extended modules to startup.pl and you uninstall the package later you will get an httpd error on next startup time (because extended module can not get used).

Just my 2 cents... ;)

 -Martin

On 06.01.2010, at 14:59, Alexander Halle wrote:

Hello,

does someone know the answer to this old, open question ?

Thanks in advance.

Alexander

-------- Original-Nachricht --------
Date: Tue, 01 Dec 2009 20:39:47 +0100
From: Alexander Halle <ahalle-otrs@radprax.de>
To: User questions and discussions about OTRS. <otrs@otrs.org>

Michiel Beijen wrote :
[...]
Also, in the apache2-perl-startup.pl, you should/could add any modules
for packages that you have installed, such as FAQ or ITSM.

Hi Michiel,

I wasn't aware of this yet, I guess it's for speed. Could you please
give an example, e.g. for the FAQ module ?

All I could find is an old unanswered posting :

http://lists.otrs.org/pipermail/otrs/2008-August/024183.html

Thanks in advance.

Alexander

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