4 Feb
2010
4 Feb
'10
12:59 p.m.
Hi, I'm new all of this and to OTRS and I'm not very technical. If someone could help me that would be great. I am trying to count the number of times a certain person/company creates a ticket. Additionally I would like to filter emails by their subject line. Thanks. --- Anil Jethiji, Senior Data Centre Technician, IFL Email: anil.jethiji@internetf.co.uk T: 0845 126 1616 F: 0845 126 1617 D: 0161 850 0471 M: 0782 35 36 398 www.internetf.co.uk ~~ Business Class Data Centres ~~ IFL is a trading name of Internet Facilitators Limited. Registered office: Reynolds House, 4 Archway, Manchester, M15 5RN. Registered in England. Company No. 3342636