Composyng (if you have not defined one named differently and non linked to
the queue in responses-queue) an "Empty answer" (at the bottom right
banner) , this will mail to client and it will be traced in history
2010/7/22 Sérgio Cintra
Hi there
Besides the interface of interaction with the customer (customer.pl), how can I directly ask the client to respond to my requests.
Because, it is not always the client is logged in the interface ( customer.pl).
Thanks in advance for any help.
Best regards
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