Hello,
You could use a workaround, which is create a new notification at /otrs/
index.pl?Action=AdminNotificationEvent on the event TicketCreate
Leonardo Certuche
www.itconsultores.com.co
On 11 August 2010 10:07, Steve Clark
Hi List,
Is it possible to have otrs automatically send a copy of a newly created phone or email ticket to a specific mail address.
We would like to have all new tickets sent xxxxx@netwolves.com
Thanks,
-- Stephen Clark NetWolves Sr. Software Engineer III Phone: 813-579-3200 Fax: 813-882-0209 Email: steve.clark@netwolves.com www.netwolves.com --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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