14 Aug
2009
14 Aug
'09
2:22 p.m.
Hello, I have a queue in my OTRS that has a lot of ticket's open. I need to "remove" in a more quick and easy, you can remove directly from the database? Currently I access the queue, marking all the ticket and run an action (Bulk-Action) to remove them from my queue (Next ticket state>>> Removed). Thanks _________________________________________________________________ Novo Internet Explorer 8. Baixe agora, é grátis! http://brasil.microsoft.com.br/IE8/mergulhe/?utm_source=MSN%3BHotmail&utm_me...