Hello,
You could achieve this using ACL. I would recommend Kix4OTRS addon, which adds Dynamic Dependent fields, that are configurable using Admin Interface.
regards
Martin
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of milind.tailor@mol-ips.com
Sent: Sunday, January 24, 2016 4:07 PM
To: User questions and discussions about OTRS.
Subject: [otrs] Dynamic Field
Hello,
I am using OTRS 4, i want to create Dynamic Field
Eg : Category, Sub-Category, Sub-Sub Category, Sub-Sub Category
If Category is ABC than Sub-Category is XYZ etc.
Kindly help
Best Regards
Milind Tailor
Information Technology
MOL-IPS India, Mumbai Centre
Work : + 91 22 42478445
Website : http://www.molpower.comhttp://www.molpower.com/
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