Hello, we just upgraded to OTRS 5.0.13 and wonder why Default value for "Ticket::Frontend::AgentTicketSearch###Defaults###SearchInArchive" stopped working. We discussed this before in march. After my email n 24th march Martin Gruner added the values to the code: https://github.com/OTRS/otrs/commit/a59f383b5adf3f328ad61b4fb6b07d9429c7696e First of all, this was translated to the German version of SysConfig. Should I put in "NichtArchivierteTickets" or "NotArchivedTickets". None of the options work, so this seems to be broken. The default value remains at "all tickets". Is this a bug or am I wrong? Best regards, Patrick Banholzer -- ------------------------------------------------------------------------ *Patrick Banholzer* IT Infrastruktur Services und IT Betrieb patrick.banholzer@stz-softwaretechnik.de IT-Designers-Logo *STZ Softwaretechnik* Entennest 2 73730 Esslingen https://www.it-designers-gruppe.de https://www.it-designers-gruppe.de/ STZ-Leiter: Prof. Dr. Joachim Goll Zentrale: Steinbeis GmbH & Co. KG für Technologietransfer Geschäftsführung/Management Board: Prof. Dr. Michael Auer (Vorsitz/Chair), Dipl.-Kfm. Manfred Mattulat Registergericht Stuttgart, HRA 12 480 Komplementär: Steinbeis-Verwaltungs-GmbH, Registergericht Stuttgart HRB 18 715 USt-IdNr. DE 190606404
