Thanks man, I thought about those freefields, but didn't have any clue how to make them viewable on ticket zoom. Which will be nice to have. :-) The Dev guys could think about that ;-) I'll dig around those dtls Thanks again _____ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Matthias Wegner Sent: Wednesday, November 08, 2006 3:00 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] createing links Hi Peter, there is a way, by using a Freetext field. Enter the url into a freetextfield of your choice (eg. Freetext1) Modify the dtl's of ticket Zoom or any other mask you want to see the link to render the Freetext field into a html tag. I Know this is a very short description. How to modify dtls see the developer manual of otrs, chapter "Templates". Greetings MW Petar Kazakov wrote: Is there someone that know how to do that ?! From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Petar Kazakov Sent: Thursday, November 02, 2006 3:36 PM To: otrs@otrs.org Subject: [otrs] createing links Hi, I have hard time with creating links. I want to create a link to url or file, and till now . no luck. Can I create a link to some url or something else then another ticket? And if I can, can you tell me how ? Peter _____ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/