Thanks Oliver,
Just made a cronjob that would rest the counter, once every month.
Thanks and Best Regards,
Muhammad El-Sergani.
2011/4/25 Oliver Methfessel [MC]
Hi Muhammad,
Am 25.04.2011 00:06, schrieb Muhammad El-Sergani:
How can I reset ticket counters?
you'll find the file TicketCounter.log in the otrs installation directory in var/log/TicketCounter.log
Greetings
Oliver
-- Mit freundlichen Grüßen
Oliver Methfessel
Methfessel Computers Hauptsitz: Zieglerstr. 25a, 65191 Wiesbaden Kundenbüro: Kloppenheimer Weg 11, 65191 Wiesbaden Geschäftsführender Inhaber: Oliver Methfessel http://www.methfessel-computers.de
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