Re: [otrs] How to add a new field in email ticket form

10 Feb 2010

      Hi,

Do any one have idea about how to add new field in ticket form.Any help is
appreciated.

On Tue, Feb 9, 2010 at 10:42 AM, manish ramteke
wrote:
...
Hi,
I am using OTRS 2.4.5 and  I want to add a new field "Severity" in email
ticket form.
Can anyone guide me what changes do I need in configuration and database
in order to achieve this.
Regards,
Manish Ramteke
-- 
Regards,
Manish Ramteke
Mobile 9604861644