[otrs] Help about ResponseFormat in the otrs version 2.04

30 May 2006

      Hello,

I have instaled the OTRS version 2.04. I´d like know how can I change the position of ResponseFormat fields. In the version 1.31 in the file config.pm, I did that:

$Self->{ResponseFormat} = '$Data{"Salutation"}

$Data{"StdResponse"}

$Data{"Signature"}

$Data{"OrigFrom"} $Text{"wrote"}:

$Data{"Body"}

';

But in the version 2.04, this configuration doesn't works. 

Thanks

[otrs] Help about ResponseFormat in the otrs version 2.04

Fernando Palma Sanchez