- Edit post http://forums.otrs.org/posting.php?mode=edit&f=81&p=28000 - Delete posthttp://forums.otrs.org/posting.php?mode=delete&f=81&p=28000 - Report this post http://forums.otrs.org/report.php?f=81&p=28000 - Reply with quotehttp://forums.otrs.org/posting.php?mode=quote&f=81&p=28000 Error Fetch Email http://forums.otrs.org/viewtopic.php?f=81&t=7113#p28000 [image: Post] http://forums.otrs.org/viewtopic.php?p=28000#p28000by * yuanyudistirahttp://forums.otrs.org/memberlist.php?mode=viewprofile&u=5372 * » 14 Dec 2010, 16:35 Hi Finally I got otrs installed successfully. But I get error from cron : http://forums.otrs.org/viewtopic.php?f=81&t=7113# ERROR: OTRS-PostMasterMailbox.pl-10 Perl: 5.10.0 OS: linux Time: Tue Dec 14 16:20:02 2010 Message: POP3: Auth for user support/mail2.investor.co.id failed! Traceback (6240): Module: Kernel::System::MailAccount:OP3::Fetch (v1.8) Line: 128 Module: Kernel::System::MailAccount::MailAccountFetch (v1.16) Line: 386 Module: main::Fetch (v1.3) Line: 180 Module: /opt/otrs/bin/otrs.PostMasterMailbox.pl (v1.3) Line: 93 I am very sure that I put username and password correctly. I test check email using default webmail, it works, why otrs failed to fetch email? what other settings should I check? My POP3 email require SSL with port no. 995 is this problems? OTRS check pop3 using 110? where to check and change it? Yuan ------------