10 Oct
2011
10 Oct
'11
7:40 a.m.
On Oct 10, 2011, at 9:34 , Andy Wodfer wrote:
Is there a way I can block or reject emails in OTRS and also not sending out automatic replies to certain specified addresses? We have some problems with some newsletter-junkmails and some endless loops that are filling up our RAW inbox ...
You need a Postmaster Filter with Match: EMAILADDRESS:mail@domain.com Set: X-OTRS-Ignore yes Stop After Match yes ///shawn