RE: [otrs] bulk close for all tickets in queue

17 Aug 2007

      Running the generic agent will work

  _____  

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
Jenkins, Robert
Sent: Friday, August 17, 2007 4:23 PM
To: otrs@otrs.org
Subject: [otrs] bulk close for all tickets in queue

Hi all,

Newb user here..  We have a particular queue that has about 500 open tickets
left over from a beta project.  Is there a simple way to batch close all
ticketes in this queue in one action?  We are running ver 2.1.2

Thanks!

rob

RE: [otrs] bulk close for all tickets in queue

Maurice James Ny