I'm not sure this is the reason, but remember that in order to get POP3S support you need the Net::POP3::SSLWrapper module. Check it by using /opt/otrs/bin/otrs.checkModules. If it's missing, you can install it by using perl -e shell -MCPAN or by using an appropriate package. For example, on Debian you could add all mandatory and optional modules by issuing: apt-get install libemail-date-perl apt-get install libnet-dns-perl apt-get install libnet-ldap-perl apt-get install libnet-imap-simple-ssl-perl (this is needed for POP3S/IMAPS) apt-get install libgd-perl apt-get install libgd-text-perl apt-get install libgd-graph-perl apt-get install libpdf-api2-perl apt-get install libxml-parser-perl Hope this helps. Ciao, Daniele ________________________________ Da: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Per conto di Varga Viktor Inviato: martedì 16 settembre 2008 19.03 A: otrs@otrs.org Oggetto: [otrs] Cannot find the POP3S option Hello, I am installing the 2.3.2 version on a linux server, and cant find the POP3S int he dropdown list? What should i do to select it? Where can find some detailed info about it??? üdvözlettel/best regards: Varga Viktor rendszerüzemeltető Netlock Kft. _______________________________________________________________________ Ezt az e-mailt virus- es SPAM-szuresnek vetettuk ala a filter:mail MessageLabs rendszerrel. Tovabbi informacio: http://www.filtermax.hu This email has been scanned for viruses and SPAM by the filter:mail MessageLabs System. More information: http://www.filtermax.hu ________________________________________________________________________________________