3 Feb
2007
3 Feb
'07
2:41 p.m.
That means 1 minute _____ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Ramziddin Artykov Sent: Saturday, February 03, 2007 4:24 AM To: otrs@otrs.org Subject: [otrs] About Escalation time/Unlock timeout Hi What is that number that putting into textbox? If i put 1 does that mean the ticket in this queue will be escalated or unlocked in 24 hours? Regards Ramziddin