any chance to get some attention on this issue?
Thanks
On Dec 21, 2007 3:54 PM, Konstantin webuser
indeed :-)
I did run that script and I thought that I did use the right permissions. OTRS is installed using the 'otrs' user with home directory '/opt/otrs' and group 'otrs'. The web server is installed as a regular user who has sudo privileges. As a result, I did run SetPermissions as:
SetPermissions /opt/otrs otrs web_server_user otrs group_of_web_user
I thought the above was correct?
Thanks for your help
On Dec 21, 2007 2:40 PM, Mike Lykov < combr@reg.ru> wrote:
В сообщении от Friday 21 December 2007 17:30:13 Konstantin webuser написал(а):
I followed all the steps, as described, in the documentation and everything worked fine. After I displayed the login page and tried to login I get the following error
this means not all worked fine ;)
Error: Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission denied!
try to run SetPermissions script correctly?
Mike _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system?