Take a look at the mysql documentation, how to backup and restore (mysqldump) the (otrs) database. I moved OTRS before as: - backup the original OTRS database - install OTRS on the new server - rename the installed OTRS database - create an empty database (OTRS) - restore the backuped data (.sql file) in de OTRS database For backup, moving, rename, ... you can use a good MySQL tool like Navicat or SQLGate (30-day full function trials available!) It worked for me (on Linux, but I'm pretty sure it will work on Windows as well) Regards, Peter ________________________________ Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens David Young Verzonden: maandag 2 oktober 2006 21:02 Aan: otrs@otrs.org Onderwerp: FW: [otrs] Backup and restore OTRS on windows 2003 Hi, I'm still waiting for a response to this question. Thanks, David ________________________________ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of David Young Sent: Tuesday, September 26, 2006 8:24 AM To: otrs@otrs.org Subject: [otrs] Backup and restore OTRS on windows 2003 Hi, I need to move (migrate) OTRS and database to a new server and did not see any documentation for this process for windows server. Any help would be greatly appreciated. Thank You, David Young