
Hello Leonardo, Just register your groups in the "Group" section of Frontend::Module###AdminImportExport, access to it through: Admin -> SysConfig -> Group ImportExport -> Frontend::Admin::ModuleRegistration. I hope this helps! Regards, Elva On 12/6/2010 10:44 AM, Leonardo Certuche wrote:
Hello there,
On the organization we're deploying OTRS on, they'd like to give access to the Import/Export feature to users who don't have admin access.
Is there any way to give access to this feature to a certain group of users? I'm almost sure it is possible, I just don't know how.
Any help on this is much appreciated.
Thanks in advance,
Leonardo Certuche www.itconsultores.com.co Medellín, Colombia
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