
29 May
2017
29 May
'17
2:36 p.m.
Hello, Unfortunately this feature is only available for CustomerUsers, not for Agents. ((enjoy)) Carlos Rodríguez
On May 29, 2017, at 8:05 AM, 吕 睿�@
wrote: Hi all, In FAQ 5.0.9, Added the new related faq article widget 'This might be helpful' for the customer ticket creation. I want to know how can i enable this feature for Agent frontend?
Best Regards.
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs http://lists.otrs.org/mailman/listinfo/otrs