Re: [otrs] Attachments <-> Responses

Hi Mike, Thanks for your mail, but your solution doesn't work. I have only "Add a new Attachment." in a left panel and in the right panel, attachments are listed but I can only change attributes I try this : I have downloaded the most recent version of AdminAttachment.pm and StdAttachment.pm and I found a note saying that the AdminAttachmentForm.dtl file was a dead file and will be replaced by the AdminAttachment.dtl. With this files now I can add, modify or delete attachment But menu 'responses' doesn't work. I have software error : in 'responses' Can't locate object method "GetAllStdAttachments" via package "Kernel::System::StdAttachment" at ../..//Kernel/Modules/AdminResponse.pm line 67. Regards and sorry for my bad english Claude -------- Message original -------- Sujet : Re: [otrs] Attachments <-> Responses De : Michiel Beijen Pour : User questions and discussions about OTRS. Date : 20/10/2010 12:50

Hi Claude,

The file otrs/Kernel/System/StdAttachment.pm mentioned in the bug report was not completely correct and has been updated since. Please try again with this version:

http://source.otrs.org/viewvc.cgi/otrs/Kernel/System/StdAttachment.pm?revisi...

-- Mike

On Wed, Oct 20, 2010 at 12:38 PM, PREF31 OTRS wrote:

...

Hi,

This problem was already fixed in bug 4658. So I donwload the three files mentioned and I replace Kernel/Output/HTML/Standard/AdminAttachmentForm.dtl, Kernel/Modules/AdminAttachment.pm and Kernel/System/StdAttachment.pm with the files downloaded.

But it's doesn't work, now when I go to management -> attachements there is no attachment listed.

Thanks

Claude

-------- Message original -------- Sujet : Re: [otrs] Attachments <-> Responses De : Nils Leideck - ITSM Pour : User questions and discussions about OTRS. Date : 12/10/2010 12:37

Hi,

Could you please be so kind and spent some minutes to open a Bug entry on http://bugs.otrs.org for this one.

On 08.10.2010, at 22:46, PREF31 OTRS wrote:

I have one attachment associated to one response . How can I delete this attachement ? When I try to delete the attachment, it occurs the error "Invalid Challenge Token"

Cheers, Nils

— Nils Leideck Senior Consultant

http://webint.cryptonode.de / a Fractal project

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs