Hello, When I was testing OTRS I create some users that after testing time, I removed, you only need to "erase" the registry from the database, I has't got any trouble when OTRS come into "production" and today (six months later) no problem apear. Alvaro. Duarte Cordeiro wrote:
Well, OTRS doesn't allows you to delete anything! :) You can... delete the database and create a new one. Or think that invalid users are deleted users :)
Or... you can wait for the feature I requested: a check box that allows us to hide the invalid users/queues/groups/etc/etc...
Duarte
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of John Hennessy Sent: quarta-feira, 14 de Setembro de 2005 15:44 To: otrs@otrs.org Subject: [otrs] How do I remove Customer Users ?
Hi, I am running OTRS for the first time and would like to know how to delete Customer Users.
I am logged in as the Admin user and have entered the Customer area. I can search on users with "*", select the users in question and change their "Valid" status to "invalid". I can not however find how to remove them.
OTRS 2.02-01 MySQL 4.0.18-log Apache 2.0.49 RedHat Linux 9 (Shrike)
Any advice is appreciated.
John.
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