I just had a user come up to me and state that when he logs in, he gets the dashboard, but then he clicks on Queue Views (default for this user is the Helpdesk) it won't display the tickets in the queue. He has permission to access it. Also is it possible to have multiple queues for multiple emails addresses? In other words can I have abc@example.commailto:abc@example.com going to queue abc and xyz@example.commailto:xyz@example.com going to queue xyz but all on the same system? Andrew Meyer Unix Systems Administrator Precision Practice Management The business behind the practice. [http://www.precisionpractice.com/EmailSignature/images/logoTeamLeader.jpg] D: 314-881-5265 C: 314-565-0868 F: 314-881-5365 689 Craig Road, Creve Coeur, MO 63141 Main Phone: 314-787-0681 www.PrecisionPractice.comhttp://www.PrecisionPractice.com Email: ameyer@precisionpractice.com CONFIDENTIALITY NOTICE: This e-mail, including attachments, may include protected health information (PHI), confidential and/or proprietary information, and may be used only by the person or entity to which it is addressed or the individuals designated to view such information per federal HIPAA regulations. If the reader of this e-mail is not the intended recipient or his or her authorized agent, the reader is hereby notified that any dissemination, distribution or copying of this e-mail is prohibited. If you have received this e-mail in error, please notify the sender by replying to this message and delete this e-mail immediately.
