Re: [otrs] agent name in customer interface

30 Nov 2009


      You mean on CustomerTicketOverview links? I also had the same need so I
modified /opt/otrs/Kernel/Output/HTML/Standard/CustomerStatusView.dtl and
removed that column, I hope it works for you :)

Leonardo Certuche

On Mon, Nov 30, 2009 at 1:55 PM, IT easyap  wrote:
...
Hai all
There is any way of not to present the agent name on the customer
interface?  (otrs 2.4.5)
Regards
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