Hello. I had several problems whit the OTRS 3.3.7 Installation under RHEL6 and Oracle11 I have already installed the clients for the conection. oracle-instantclient11.2-basic-11.2.0.4.0-1.x86_64 oracle-instantclient11.2-sqlplus-11.2.0.4.0-1.x86_64 oracle-instantclient11.2-devel-11.2.0.4.0-1.x86_64 Set the Evn export ORACLE_BASE="/usr/lib/oracle" export ORACLE_HOME="/usr/lib/oracle/11.2/client64" export LD_LIBRARY_PATH="/usr/lib/oracle/11.2/client64/lib" export NLS_LANG="spanish_spain.utf8" export NLS_DATE_FORMAT="YYYY-MM-DD HH24:MI:SS" export ORACLE_USERID="system/pass@otrs" export PATH=$PATH:$ORACLE_HOME/bin The DBD::Oracle is installed on the machine by cpan When I try to test the otrs.CheckModules.pl o DBD::Oracle......................ok (v1.74) But when I try to run the web installer show this message. Can't connect to database, Perl module DBD::Oracle not installed! Anyone can help me? Best Regards. *Carlos Andrés Gallego* *Director de Servicios* *ITConsultores - ITCON S.A.S* web: www.itconsultores.com.co email: carlos.gallego@itconsultores.com.co Tel: (+57 4) 320 7960 ext. 1004 Cel: (+57) 301 501 42 49 Cra 41 Nro 9 - 51 Edificio Arteria Of 104 Medellín - Colombia