Re: [otrs] Upgrade failure with ITSM 3.3.5 --> 4.0.16

Hi, 25.04.2016 14:55 - Jan.Dreyer@bertelsmann.de schrieb:

I already posted this on otterhub, but I thought the audience may be bigger when writing to you, too:

opening more requests on many channels does not always help. It might be the opposite.   > No response to this yet. I cannot believe we there is no-one who

was using free-text fields with ITSM 3.X and already upgraded to 4.X :-(

This is a open source community. You can not *expect* answers and solutons from volunteers. If you need help, you should buy commercial support. And no, I do not have an answer for your topic. best regards Florian