Re: [otrs] MySQL error

2 Feb 2010


      This is  becoz the application module lost the connection with database.
Regards
Sourabh Sarwate
On Tue, Feb 2, 2010 at 11:20 AM, Ivo Veseli  wrote:
...
Hi,
I got an error message in OTRS admin area system log:
MySQL server has gone away, SQL: 'SELECT tn FROM ticket WHERE id = ? LIMIT
1'
Does anyone know the cause this error and how to fix it?
Thanks,
Ivo Veseli
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Regards,
Sourabh Sarwate