I have a question / request: Is it really necessary to pop up a window indicating that a ticket has been checked for bulk action every time the box of a ticket is checked? I would think that if bulk action was being performed, it would imply that more then one ticket is going to be chosen? Perhaps I am missing something, but I have otrs setup to get generates tickets from emailed network alerts, and when I try to close them in bulk, I have to close that window each time I choose one to do a bulk close on. Can it be turned off? Thanks, Corey M. Bobb Data Center Manager Cygnus eTransactions Group Inc. 300 Colonial Center Parkway Suite 150 Lake Mary, FL 32746 Phone: 321.445.2150 www.cygnus.com http://www.cygnus.com
