Re: [otrs] Ldap integration

Hi Paolo, even though the configuration is done on a windows installation, the steps are the same. http://www.youtube.com/user/diginin1974#p/a/u/2/ZwODnB5L5lM On Oct 14, 2009, at 17:53 , David Holder wrote:

Hi Paolo,

Have you installed the PERL LDAP module? run checkmodules.pl to ensure that it's installed.

Regards,

David

On Wed, Oct 14, 2009 at 4:49 PM, Paolo Esposito

...

wrote: Hi all, my name's Paolo and i work for a company where i try to configure ldap-authentication for windows server 2003. I installed on a linux debian OTRS, i followed indication on a OTRS site but, when i change the Config.pm file, i try to restart apache service I received this error message: [error] Global symbol "$Self" requires explicit package name at / opt/otrs//Kernel/Config.pm line 121. the 121 line is the following: $Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP'; Error is the same for all lines into the Config.pm file. Can you help me about a solution of this error, for me is very important because for this error i can't use OTRS. Thank you in advanced. Best regards Paolo

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