This is a notification from the Help Desk. On Jul 02, 2011 @ 02:50 pm, luisjf1983@gmail.com wrote: oh thank you Nils!! it's a useful function!! I will try to implement! Nils Leideck - ITSM escribió:
Hi José,
This function is magically changing the value of FreeText1 from just text into a hyper link with the given URL. Just setup as third party ticket number field, the number is a link pointing to the webpage of the other system.
Example normal:
FreeKey1 : FreeText1 Bug number: arij54321
Example with link:
FreeKey1 : FreeText1 Bug number: http://my-other-sytem.com/search/arij54321
==Ticket History== On Jul 02, 2011 @ 02:49 pm, nils.leideck@leidex.net wrote: Hi José, This function is magically changing the value of FreeText1 from just text into a hyper link with the given URL. Just setup as third party ticket number field, the number is a link pointing to the webpage of the other system. Example normal: FreeKey1 : FreeText1 Bug number: arij54321 Example with link: FreeKey1 : FreeText1 Bug number: http://my-other-sytem.com/search/arij54321 ------ On Jul 02, 2011 @ 02:48 pm, luisjf1983@gmail.com wrote: I wonder what the function of TicketFreeText1:: Link in the SysConfig, I'm working with FreeTexts and I need them the most benefit from this feature. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs ------ This is an automated response. Your issue has been noted. We'll be in touch soon. Please reply to this email or visit the URL below with any additional details. http://itsupport:1111/portal/view-help-request/660