Thanks, I will try it
_____
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
Leonardo Certuche
Sent: lunes, 30 de noviembre de 2009 20:10
To: User questions and discussions about OTRS.
Subject: Re: [otrs] agent name in customer interface
You mean on CustomerTicketOverview links? I also had the same need so I
modified /opt/otrs/Kernel/Output/HTML/Standard/CustomerStatusView.dtl and
removed that column, I hope it works for you :)
Leonardo Certuche
On Mon, Nov 30, 2009 at 1:55 PM, IT easyap