I've done this with a GenericAgent job calling an external batch file. try
to look at http://www.mail-archive.com/otrs@otrs.org/msg28304.html
http://www.mail-archive.com/otrs@otrs.org/msg28304.htmlHTH
MV
On Thu, Jan 28, 2010 at 6:04 PM, Enrique Madrid
hi guys,
It's posible auto filling the contents from TicketFreeText2 depending of value selected on TicketFreeText1?, or develop something that filters the TicketFreeText2 content depending of value selected on TicketFreeText1?
thanks in advance
-- Enrique J. Madrid M. Telf. +51(1)9-9277-9074 / +51(1)461-7309 emadridm@gmail.com
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