
14 Dec
2009
14 Dec
'09
3:09 p.m.
Dear community, I have a sever problem with my otrs installation, due to a reconfiguration of a server I had to move my otrs home dir from /opt/otrs to /home/otrs/www/otrs. The apache config is correct, as I get an OTRS error message once I call it up. Error: Can't create /home/otrs/www/otrs/var/article/check_permissions_24358: Permission denied Try: $OTRS_HOME/bin/SetPermissions.pl !!! The problem is that executing /./SetPermissions.pl /home/otrs/www/otrs otrs www-data www-data www-data/ only sets the Owner to /OTRS /all the rest stays /NoGroup /whereby I want it to be /www-data/. Thank You very much for your assitance!!! -- * Julian