Hi Marco,
Thanks for your advice, that did the trick... :)
Thanks!
Jose Luis Spahr
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Marco Vannini
Sent: Thursday, January 07, 2010 2:39 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] How to view ALL tickets in OTRS?
Hi Jose,
With a search or enabling the statusview button (sysconfig-> Ticket -> Frontend::Agent::ModuleRegistration->Frontend::Module###AgentTicketStatusView:)
On Thu, Jan 7, 2010 at 11:26 PM, Jose Luis Spahr mailto:JoseLuis.Spahr@on24.com> wrote:
Hi there,
Is there any way to see ALL tickets (locked and unlocked tickets), in the system?
I am an OTRS admin.
Thank you all in advance.
Thanks!
Jose Luis Spahr
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