
10 Feb
2010
10 Feb
'10
11:59 a.m.
Hi all. I have tried hard to find where the data that gets inserted in the Customer Info: portion of the Agent Ticket Zoom view comes from. There is this block: # show customer info table <!-- dtl:block:CustomerTable --> <p> <hr> <b>$Text{"Customer Info"}:</b> $Data{"CustomerTable"} <hr> </p> <!-- dtl:block:CustomerTable --> But how $Data{"CustomerTable"} gets populated, I cannot quite see. All I really want it to make sure the cutoff for any fields happen later that it currently does, or possibly not at all. Does anyone know where this is found? Regards, /Martin.