[otrs] Priorites in OTRS - Can they be edited?

28 Jan 2006

      I noticed in OTRS that the priorities are as follows:

P1 - Very Low

P2 - Low

P3 - Normal

P4 - High

P5 - Very High

I have looked to see if I can modify these values or their order, but it
appears that I cannot.  It would be really nice to be able to modify the
priorities such that they are in reverse order (i.e., P1-Very High,
P2-High, P3-Normal, P4-Low, P5-Very Low).

Thanks,

Steve Wilson

Preventsys, Inc