Re: [otrs] Max_Allowed_Packet

Hi Thanks for your quick reply. I don't know MySQL too well, can you please advise where I will find the /etc folder please? Thanks Rosanna ________________________________ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Marco Vannini Sent: 15 September 2009 13:59 To: User questions and discussions about OTRS. Subject: Re: [otrs] Max_Allowed_Packet use your my.cnf file that should be in /etc and put the line max_allowed_packet=20M in [mysqld] section. Then restart mysql On Tue, Sep 15, 2009 at 2:55 PM, Marretta, Rosanna wrote: Hi, Can somebody please tell me how to adjust the max_allowed_packet setting please for MySQL, it is currently set to 0MB and I need to change it to 8MB Thanks Rosanna --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/