
17 Nov
2010
17 Nov
'10
10:55 p.m.
Hi Can anybody let me know how to generate a report in OTRS ? My requirement is to generate a report of all the open tickets across all the queues. I clicked Stat module and I tried by creating a new report . After its done, it just shows me the template but I could not see any data in it. Though I select CSV or Print format, I could not see any data in it. Please help. Thanks Winter.