Hi there, I just installed from source the latest otrs version on a debian 4.0 box running PostgreSQL 8.1 and Apache 2.2.x. I followed all the steps, as described, in the documentation and everything worked fine. After I displayed the login page and tried to login I get the following error: ------------------------------ ------------------------------------------------ Error: Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission denied! Comment: Bug Report: Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Message: Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission denied! Traceback (10512): Module: Kernel::System::Config::WriteDefault (v1.64) Line: 247 Module: Kernel::Modules::AdminInit::Run ( v1.4) Line: 56 Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 670 Module: /opt/otrs/bin/cgi-bin/index.pl (v1.81) Line: 47 ----------------------------------------------------------------------------- The Apache error_log showed the following too: --------------------------------------------------------------- Message: Can't write cache file /opt/otrs/var/tmp/SysConfig-Cache_Kernel_Config_Files_Framework .xml-3d15c3528f10ac2fe6ba954cf5ecffe5.pm: Permission denied Can't write cache file /opt/otrs/var/tmp/SysConfig-Cache_Kernel_Config_Files_Ticket.xm l-f8dd006d03246fc35157870503272558.pm: Permission denied, ------------------------------------------------------------- any help is much appreciated. Thanks