Hi Alejandra,
a few days ago, someone reported problems with cron for windows, and he
was told to run his jobs as scheduled tasks in windows.
probably this is an option for you too.
Mit freundlichen Grüßen
Marina Henn
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"Klaus Bruno"
Gesendet von: otrs-bounces@otrs.org
08/21/2008 06:08 PM
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Re: [otrs] Generic agent not runing
Hi Mary
Is OTRS running on a Windows Box? If so you need "cron for Windows"
(which is automatically installed if you use the Win32 installer for
OTRS) -> Chapter 3.1.2 of the OTRS 2.2 Admin Manual
regards,
Bruno
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
Alejandra Piedra
Sent: Thursday, August 21, 2008 4:25 PM
To: otrs@otrs.org
Subject: [otrs] Generic agent not runing
Hi
I added a job to the generic agent, and scheduled it to run itself at 10
minutes every hour. When I click on run now it works, but it doesn't run
when scheduled.
I'm working on Windows so I don't know if that affects anything, this
because I don't have the cron command. I don't know I'm just guessing.
I really need help with this, so if you could help me I'd be very glad.
Thanks and regards
Mary
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