It's set by grabbing the dark slider under the article box. The trick is,
you can only grab it on a ticket with many interactions. But once set, OTRS
keeps it in the user preferences.
HTH,
Mike.
On Thu, Nov 4, 2010 at 6:16 PM, Hugh Kelley
The value that controls the size of the ticket zoom article table is inconsistent among my users.
Can users update this value via the UI?
I have several people with a value of 65. At that setting, the article table only shows about four entries. Others can see eight or more. This creates article envy among agents.
How/when is this set?
Hugh
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