
22 Aug
2010
22 Aug
'10
10:28 p.m.
Hi, On 23.08.2010, at 00:03, Hugh Kelley wrote:
Two questions, Am I using the agent front end the right way? What logs can I generate or examine for more data?
Yes you do, but your version is OTRS 3.0 which is still in beta phase. I faced the same a few days ago, could you please try to download the beta2 and try again? Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project