Hello all,
I've installed otrs 2.1.3 on Redhat Enterprise Linux 4 everything is working
fine but when ever any ticket generates in OTRS System, the auto-reply
doesn't send the details to the customers and I'm getting the following
error message :
Wed Feb 28 17:20:03 2007
notice
OTRS-PM3-10
Sent no 'auto reply' for Ticket [2007022810000341] ("xyz" )
because the sender doesn't want a auto-response (e. g. loop or precedence
header)
Thanks in advance
Deepak
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